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The Municipal Consumer Information Office of the City Council of Calasparra offers purchasing advice on sales (11/01/2019)

The Municipal Office of Consumer Information of the City Council of Calasparra informs:

TIPS OF PURCHASES IN SALES: WE MAKE A RESPONSIBLE AND INTELLIGENT CONSUMPTION

MAKE LIST OF NEEDS, SAVE PAMPHLEYS AND TICKETS OF PURCHASES OR INVOICES AND CHECK PRICES ARE THE MAIN ADVICE.

REMEMBER: SALES RECYCLE PRICES NEVER TRACK RIGHTS OR QUALITY.

1 .- Before making your purchases, prepare a budget and a list of needs, plan your purchases to avoid compulsive purchases.

2┬║.- Compare prices, compare is save, check prices and discounts.

The discounted items must show their original price and the discounted price or percentage of rebate indicated clearly.

3┬║.- It is not the same reduction as balance.

On sale, the quality and the product must be exactly the same as the item before the sale.

Balance or product with tare must be indicated and separated from the products on sale, which does not lead to confusion.

4┬║.- Know the conditions of the establishment, terms of return, payments, etc., the shops in case of establishing special conditions for purchases in sales, must be expressly indicated and reported in a visible way to the consumer.

5┬║.- It keeps all the tickets and invoices, they are necessary for any change or refund, to make a claim, if necessary, and to exercise the right of guarantee of the products that we buy.

6┬║.- The guarantee of the products that we buy is the same in the period of sales that the rest of the year.

2 years warranty on new items

1 year warranty on second-hand items

7┬║.- In your online purchases, check if "https" appears at the beginning of the address bar, indicating that the page is using a secure connection, or pages that have a lock or key at the beginning.

Choose secure payment methods, either by transfer, card or specialized platforms, such as paypal, that we have to indicate our secure keys from our terminal.

Remember that purchases made online, in rebates, also have the same rights, and upon receiving the product we have the right of withdrawal and without effect the contract, without any penalty within 14 calendar days, from receipt of the article .

8┬║.- In case of any dispute, know that you can ask for Claims Sheets in any trade, or put a claim in the nearest Consumer Office or Consumers Association.

Buy in retailers attached to the Consumer Arbitration System, which will always have the guarantee of being able to reach an agreement.

Source: Ayuntamiento de Calasparra /Foto: archivo

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